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Strengthen the Core: Team Approach for Clinician Engagement
MedStar Health has found success in their grateful patient program by thinking differently about their engagement methods through formal education across the system. This program will delve into the strategy behind the development of an educational model that has improved introductions to grateful patients, increased the amount of care provider partnerships as well as grow a culture of gratitude across the health system. Key factors that have led to the success of the approach are re-structuring the delivery of an educational presentation to clinical teams, empowering the philanthropy team to master the educational content, and creating a strategic series of content. The session will also cover the crucial pieces that have led to the creation of a Philanthropy Academy, including team input and collaboration, developing unified messaging and a review of tools that enhance provider engagement.
When
7/29/2020
Program
Wednesday, 29 July 2020
Description
Strengthen the Core: Team Approach for Clinican Engagement
Time
2:00 PM - 3:00 PM
7/29/2020 2:00 PM
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